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Help Center
Email March 23, 2026

I Got a Suspicious Email — What Should I Do?

How to recognize a phishing email, what to do if you receive one, and how to report it to IT without putting your account at risk.

I Got a Suspicious Email — What Should I Do?

Phishing emails—messages designed to trick you into clicking links, entering your password, or revealing personal information—are the most common way school accounts get compromised. Knowing what to look for and how to respond helps protect you and the entire district.

Signs of a Phishing or Suspicious Email

  • The sender’s email address looks slightly incorrect (e.g., admin@nob1eps.com instead of nobleps.com)
  • The message creates urgency:
    • “Your account will be suspended”
    • “Action required immediately”
    • “Verify your password now”
  • It asks you to click a link and log in, even if it appears to be from Microsoft, Google, or IT
  • The link URL does not match the company it claims to be from
    (Hover over links to preview before clicking)
  • Poor spelling, unusual formatting, or generic greetings like “Dear User”
  • Unexpected attachments, especially:
    • .zip, .exe files
    • Office documents requesting macros
  • Requests for gift cards, wire transfers, or financial information—even if it appears to come from a supervisor

What to Do If You Receive a Suspicious Email

  • Do NOT click any links (including “Unsubscribe”)
  • Do NOT reply to the message
  • Do NOT open attachments unless you were expecting them and have verified with the sender
  • Report the email immediately:
    • Open the original email in Outlook
    • Go to the Home tab
    • Click the “Phish Alert Report” button

What to Do If You Already Clicked a Link or Entered Your Password

Act quickly—the sooner you respond, the better:

  • Change your password immediately:  https://pwreset.nobleps.com/
  • Contact IT right away:
    • Call (405) 872-3452
    • Or submit an urgent work order
  • Be ready to explain:
    • What you clicked
    • What information you entered

IT will review your account for suspicious activity and help secure it.

How to Report Phishing in Outlook

  1. Open the suspicious email
  2. Go to the Home tab
  3. Click the “Phish Alert Report” button

Remember

  • IT will never ask for your password via email, text, or phone
  • Microsoft and Google do not request passwords through email links
  • When in doubt: Don’t click—report it